These terms govern the services of the online shopping site provided by the company, the use of the site, and the members of the site.
Article 1 (Members)
Registration of members or information is required when ordering or using services on the Site (collectively, the "Members").
1. Member refers to the person who agrees to the Articles of Association, completes the required membership procedures, and issues the online membership identity and password by the Company.
2. Regarding the information entered when registering as a member, the Company judges that all the information is correct.The Company shall not be liable for any adverse effect on the member caused by any error in the input.
3. The members shall assume full responsibility for the use and management of the network member ID and password issued by members during registration.The company shall not be liable for any fault in the use of the network member ID or any third party's use of the network member ID and password.
4. In case of any change in the login content, the member shall promptly change the login information.
5. Members may withdraw according to the procedures stipulated by the company.The minimum necessary information about the company's business will not be deleted even when members withdraw from the meeting.
6. If a member meets any of the following conditions, the Company may, at the company's discretion, cancel his/her membership without notice to the Member.
(1) Circumstances that interfere with the company's business or cause losses to the Company
(2) Illegal use of network membership or password
(3) The registration content is false
(4) Other circumstances that the Company deems inappropriate for members
Article 2 (Handling of Personal Information)
1. Customer's personal information refers to the information (name, address, telephone number, date of birth, email address, etc.) that can identify the specific customer's personal information.Please provide any information in accordance with the guest's own wishes.In addition, in the case of information that cannot be provided, there are also services that cannot be utilized.
2. When collecting customers' personal information, the purpose should be clearly stated on the home page or the product catalog.Guest personal information will not be used except for the purpose of notifying the guest.In addition, at the time of collection, to use legal and fair means.
In addition, in order to collect the information needed for the company's business conduct, questionnaires are sometimes conducted, but the collected questionnaire data will not be disclosed in the form of a third party who can specify the individual respondents.
3. The Company's law on the protection of personal Information (Heiseng Law No. 57 of May 30, 2015)(hereinafter referred to as "Law").Based on this, the personal information is used for the following business and to the extent necessary for the purpose of utilization.
(1) After the delivery of goods and delivery of after-sales service, in order to contact you
(2) to provide information about new commodities, services for you and introduce the exit of commodities, on the transaction of credit management, recovery management, bond management, other business activities related to life proposal
(3)Make statistical data for marketing and promotion and commodity planning (not identifiable by individuals)
※ In addition, in order to improve the quality of telephone calls received within the company and correctly grasp the content of inquiries, the company may record customers' telephone conversations.
4. The Company does not provide customers' personal information to third parties except as follows:
(1) Consent of the guest
(2) The circumstances required to be provided by statute
5. Use and storage of personal information
We obtain customers' personal information for the purpose of providing login function of website ID, providing membership service and object service, providing advertising and marketing service, improving service and research and development, properly responding to consultation, and preventing and dealing with improper behavior.
Detailed personal information is used for the purposes specified below, including those related to these purposes.
(1)In order to provide the login function based on the website ID:
The site provides the ability to log in to your account,
(2)To provide member services and target services:
Provide membership services，target services and related to membership services and target services, content, incentives and information,providing membership services such as points, coupons, cash refunds and other incentive plans
(3) For advertising, publicity and marketing:
To display, introduce or advertise on our website with the customer's consent, or to the extent and by means permitted by law, to send or display direct mail, mail magazine, etc.
(4)To improve services and research and development:
In order to improve the existing service and new service website
(5) In order to respond appropriately to inquiries, etc. :
In order for the website to properly respond to customer inquiries, complaints, claims, etc. related to the service or advertisement
(6)In order to prevent and deal with improper behavior:
To protect the rights and interests of us, websites or third parties in order to prevent, investigate and identify fraud, cyber attacks and other illegal and improper ACTS
We keep our customers' personal information as long as it is necessary to achieve the above objectives.In addition, personal information about our customers has been deleted from our account, which is also applicable to statutory obligations, fee collection, dispute resolution and problem solving, the exercise of these rights and the purpose, custody and utilization of various investigations required.
6. Customer choice
In principle, the customer should provide personal information to us according to the customer's wishes.If not provided, certain services or functions, such as membership services and target services will not be available, There may be disadvantages such as inability to convey information.
In addition, you may change your contact information and your intention to receive email newsletters at any time in accordance with methods separately determined by us.
7. Confirmation of personal information, etc.
We will ensure that your personal information is properly maintained on our systems.You can check, change or delete your personal information as specified on the site easily.If there is still any incorrect or outdated information, please update it appropriately.You may check, change or delete the content of our personal information in the Member information management.
If the customer wants to confirm by other means without confirming the member information management, we will guide you through the whole process, so please contact us according to the "contact us".In addition, due to the stored state or nature of personal information, we may not be able to respond.
Article 3 (About Orders)
1. Your order limit is set according to your usage status in our company.
2. Payment terms may change or your product application may be rejected according to our regulations.In this case, the delivery schedule for the product may change.
3. If you are under the age of 16, please consult your guardian before ordering.
4. When the order information arrives on our system and the application completion screen is displayed on the applicant's computer, we will confirm that your order has been completed.
Article 4 (About Delivery)
1. Usually, after payment, the preparation time of goods is 3 ~ 5 days, and the delivery time of goods is about 5 ~ 7 days, please understand.However, the company's vacation period is not limited to the beginning of the year, the Golden Week, and the Obon Festival.
2. Depending on the product, delivery may take more than 2 weeks due to production reasons.
3. If you apply for more than 2 product types, we may not be able to deliver them simultaneously.
4. There may be many orders and the products you applied for may be sold out.In this case, we will contact you by phone or email.
5. If the order amount is less than a certain amount, the product shipping fee will be charged.In addition, there will be a separate shipping charge for certain products.
6 according to the Angle of view of the picture and the computer monitor, you can see different colors and designs from the actual goods.
Article 5 (Exchange/Return)
1. For replacement/return, please contact us within 7 days after arrival of the goods.
2. Please follow the method of return as advised when contacting us.
3. Once used goods used by the customers or goods with scratches or damage caused by the customer's responsibility etc., shall not be replaced or returned.
4. For the package product, please return all the package contents.
5.Freight charges for replacement and return of goods shall be borne by the customer.However, this rule does not apply in cases of misdelivery or defective merchandise.
6. Please do not put cash in the package of returned products.
Article 6 (Payment)
1. Please select the payment method from the payment method shown on the payment Method selection page.(Payment options may vary depending on the order amount and product).
2. Set the order quota for customers according to the usage of the company.If the order amount exceeds our standard usage amount, we will inform you of the future payment method.The delivery of goods is subject to change.
According to this deed, the purchase of goods on this site and the settlement and processing of credit CARDS are performed by Kilabuy, Inc.The registered office of the company is in Chiyoda District, Tokyo
Article 7 (Safety)
1. In order to prevent the personal information and credit card information of customers from external disclosure and eavesdropping, the Company has implemented necessary security measures.This site USES standard encryption techniques (SSL: Secure Socket Layer) on the Internet.SSL refers to the encryption of data exchanged between customers and our company's systems to prevent data eavesdropping and impersonation.
2. In order to prevent improper access to each server through the Internet, the company has set up a firewall.
3. The company shall pay close attention to the email sent by the company to the guests not to add virus files.However, the case of someone may contact with our company using a fake virus by forging the sender will occur.Even if the email from our company, if it is suspicious, please do not open it.In addition, in this case, please contact us.
4. The site sends information named Cookies to your computer to identify your computer and increase convenience.Cookie information is used to identify your computer, not your identity.
Article 8 (Enquiries)
1. The company's query window is shown below.
The query page
2. As for the query sent to us, it may take several days to reply, depending on the content of the query.
3. According to the content of your inquiry, there are some cases that cannot be answered.Please understand in advance.
Article 9 (Disclaimer)
1. In order for the mail order network system to operate stably, we will be able to stop the system without prior notice to customers.
(1) Carry out system maintenance when necessary
(2) When the system operation becomes difficult due to power failure, fire, chaos, violence, terrorism and other reasons
(3) Other situations where the Company deems it necessary to stop the system
The Company shall not be responsible for any damage, loss or disadvantage caused to the customer due to system failure.
2. We may change the contents of our mail Order website without prior notice.The Company shall not be liable for any damage, loss or disadvantage caused to the Customer as a result of the change.
3. In no event caused to the Customer by the use of the Service shall the Company be liable for any damage, loss, adverse factors, etc.
4. Due to natural disasters such as earthquakes and typhoons, as well as disturbances, riots and terrorist attacks, the goods may be delayed or unable to be delivered.In such case, the Company shall not be liable for any loss or problem caused to the customer due to the delay or non-delivery of the goods.
Article 10 (Copyright)
The copyright of all contents (images, sounds, articles, etc.) recorded on the mail order website belongs to the website network.The company is not allowed to use and reprint such information without permission.
Article 11 (Alteration of articles of Association)
We reserve the right to change this agreement if necessary.By publishing an amendment to the Agreement, the member may be deemed to have approved the amendment.
Article 12 (Governing Law of articles of Association and the competent court)
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of UK
The website is jointly operated by 天宏科技株式会社 and Vankin Company Limited.